Privacy policy

§1. Basic Information.

  1. The data controller is MTS ACADEMY LIMITED spółka z ograniczoną odpowiedzialnością – Branch in Poland, with its registered office in Wrocław, at ul. Łubinowa 12/4, 52-210 Wrocław, entered into the Register of Entrepreneurs by the District Court for Wrocław-Fabryczna in Wrocław, 6th Commercial Division of the National Court Register, under KRS number: 0000967139, phone: +48 537-497-227, e-mail: sklep@mtsholistictherapy.pl
  2. The Controller is part of a capital group, which also includes Online Zone Academy LTD sp. z o.o. – Branch in Poland, with its registered office in Wrocław, at ul. Łubinowa 12/4, 52-210 Wrocław, entered into the Register of Entrepreneurs by the District Court for Wrocław-Fabryczna in Wrocław, 6th Commercial Division of the National Court Register, under KRS number: 0000964184,
  3. The Controller can be contacted via:
    1. e-mail: sklep@mtsholistictherapy.pl
    2. phone: +48 537-497-227
  4. The terms and conditions for the provision of electronic services are available here: www.mtsholistictherapy.pl/regulamin

§2. Principles of Data Processing.

  1. Personal data is processed in accordance with the following principles:
    1. lawfulness (legal basis),
    2. fairness,
    3. transparency,
    4. purpose limitation (specific purposes only),
    5. data minimization,
    6. accuracy,
    7. storage limitation,
    8. security.
  1. Your data may be processed for the following purposes:
    1. Contact purposes – to respond to inquiries sent via e-mail or contact form, based on the legitimate interest of the Controller.
    2. Marketing purposes – if you subscribe to the newsletter.
    3. User account management – to create and maintain your account.
    4. Order processing – to fulfill purchase agreements.
    5. Website interaction – to enable commenting on content.
    6. Social media activity – managing profiles (Facebook, Instagram, etc.).
    7. Technical purposes – using cookies for proper website operation.
    8. Analytics – if you consent to analytical cookies.
    9. Marketing cookies – if you consent to marketing cookies.
  2. Scope of data processed, depending on your activity:
    1. Contact (e-mail/form): data included in your message.
    2. Newsletter: e-mail address.
    3. User account: name, e-mail, phone, address, gender.
    4. Orders: name, address, phone, e-mail, order details.
    5. Comments: name and e-mail.
    6. Social media: data available on platforms.
    7. Cookies: IP address and behavioral data.
  3. Providing data is generally voluntary, but in some cases required (e.g., placing an order).
  4. The website may use third-party APIs (e.g., Google, social media), which may:
    1. create cookies,
    2. process user data according to their own privacy policies.

§4. Data Recipients.

  1. Your data may be shared with:
    1. IT system providers,
    2. payment operators,
    3. newsletter service providers,
    4. comment system providers,
    5. advertising partners,
    6. analytics providers (e.g., Google Analytics).
  2. Data may be transferred outside the European Economic Area (EEA) to:
    1. Google Inc. (USA) – analytics, ads, tools,
    2. Facebook Inc. (USA) – social media and advertising.
  3. These entities process data under their own policies.

§5. Data Retention Period.

  1. Data is stored as follows:
    1. Contact data: until deletion request or objection.
    2. Newsletter: until unsubscribed.
    3. User account: until account deletion.
    4. Orders: 6 years (tax/legal obligations).
    5. Comments: until deleted.

§6. User Rights.

  1. You have the right to:
    1. access your data,
    2. correct data,
    3. delete data,
    4. restrict processing,
    5. transfer data,
    6. object to processing,
    7. withdraw consent at any time.
  2. You may also file a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, www.uodo.gov.pl.

§7. Cookies.

  1. Cookies are small text files stored on your device.
  2. They are used to:
    1. improve usability,
    2. analyze traffic,
    3. personalize content.
  3. Types of cookies:
    1. session cookies (temporary),
    2. persistent cookies.
  4. We use:
    1. first-party cookies,
    2. third-party cookies.
  5. Users can manage cookies in their browser settings.

§8. Why We Use Cookies.

  1. improved user experience,
  2. personalization,
  3. remembering settings,
  4. login/session management,
  5. performance optimization,
  6. advertising,
  7. social media integration.

§9. Technical Cookies Functions.

  1. session maintenance,
  2. storing preferences,
  3. form handling,
  4. performance optimization,
  5. security protection.

§10. Analytical Cookies Functions.

  1. traffic measurement,
  2. user behavior analysis,
  3. conversion optimization,
  4. segmentation,
  5. A/B testing.

§11. Marketing Cookies Functions.

  1. personalized advertising,
  2. remarketing,
  3. campaign performance tracking,
  4. multi-channel ad management,
  5. ad optimization testing.

§12. Joint Controllers / Affiliated Entities.

  1. User data may be processed within a group of affiliated entities. The entities include:
    1. MTS Academy Ltd Sp. z o.o. – Branch in Poland (main controller), website: www.epitherapyacademy.com,
    2. Online Zone Academy LTD Sp. z o.o. – Branch in Poland.
  2. Address: ul. Łubinowa 12/4, 52-210 Wrocław, NIP: 5862372765.
  3. The entities may act as joint controllers (Art. 26 GDPR) for:
    1. contract execution,
    2. course registrations,
    3. contact forms,
    4. educational and training services,
    5. communication (including e-mail),
    6. accounting and legal obligations.
  4. Data is processed only:
    1. to the extent necessary,
    2. in accordance with the principle of minimization,
    3. and applicable laws.
  5. Processing is based on:
    1. Art. 6(1)(b) GDPR – contract performance,
    2. Art. 6(1)(c) GDPR – legal obligation,
    3. Art. 6(1)(f) GDPR – legitimate interest.