Privacy policy

§1 Background information.

  1. Administratorem danych osobowych jest MTS ACADEMY LIMITED spółka z ograniczoną odpowiedzialnością - oddział w Polsce z siedzibą we Wrocławiu, przy ul. Łubinowej 12 lok. 4, 52-210 Wrocław, wpisana do rejestru przedsiębiorców przez Sąd Rejonowy dla Wrocławia Fabrycznej we Wrocławiu, VI Wydział Gospodarczy Krajowego Rejestru Sądowego pod numerem KRS: 0000967139, telefon: +48 537-497-227, e-mail: sklep@mtsholistictherapy.pl
  2. Administrator jest częścią grupy kapitałowej, do której należy również Online Zone Academy LTD sp. z o.o. Oddział w Polsce, z siedzibą we Wrocławiu, przy ul. Łubinowej 12 lok. 4, 52-210 Wrocław, wpisana do rejestru przedsiębiorców przez Sąd Rejonowy dla Wrocławia Fabrycznej we Wrocławiu, VI Wydział Gospodarczy Krajowego Rejestru Sądowego pod numerem KRS: 0000964184,
  3. Contact with the Administrator is possible via:
    1. email: sklep@mtsholistictherapy.pl
    2. by telephone: +48 537-497-227
  4. You can read the terms and conditions for the provision of electronic services here: www.mtsholistictherapy.pl/regulamin

§2 Data processing rules.

  1.  The controller shall process personal data respecting the following principles:
    1. on a legal basis and in accordance with the law (legalism);
    2. with integrity and honesty (reliability);
    3. in a manner that is transparent to the data subject (transparency);
    4. for specific purposes and not 'for stock' (minimisation);
    5. no more than necessary (adequacy);
    6. with attention to data accuracy (correctness);
    7. no longer than necessary (temporality);
    8. ensuring adequate data security (safety).

§3 Objectives, legal basis and scope of data processing.

  1. We will process your data:
    1. for contact purposes in order to reply to your message sent to us directly by e-mail or via a form on the basis of the Administrator's legitimate interest in responding to you.
    2. for marketing purposes if you have subscribed to the newsletter,
    3. in order to create and maintain a user account for you,
    4. for the purpose of fulfilling your order on the basis of a concluded sales contract (by successfully placing an order, a contract is concluded in which we act as the seller and you as the buyer),
    5. for the purposes of enabling you to comment on material posted on our website on the basis of the Administrator's legitimate interest in enabling you to comment on the content of the website.
    6. for the purposes of our company profile on social media (such as Facebook / Instagram) in accordance with the rules laid down by the owners of the respective medium (portal) and to inform you there about our products, promotions and other news concerning our business, which we consider to be our legitimate interest,
    7. for technical purposes using cookies (technical cookies), on the basis of the Administrator's legitimate interest related to the correct operation and functioning of the Site.
    8. for statistical and analytical purposes, if you have consented to our use of cookies for analytical purposes (analytical cookies).
    9. for marketing purposes, if you have consented to our use of cookies for marketing purposes (marketing cookies).
  2. We process your data in terms of:
    1. if you send us a message by e-mail or via a form, we will process the data contained in this message. Providing us with data in this way is done voluntarily. You can ask us to delete this data at any time.
    2. if you sign up for the newsletter we will process your e-mail address. Subscribing to the newsletter is voluntary and you can unsubscribe at any time.
    3. if you create a user account, we will process the data you provide in the registration form, in particular: Your name, e-mail address, telephone number, home address, gender. The provision of your first name, surname, e-mail address is a condition for the creation of a user account.
    4. if you make a purchase on the Site we will process: your name, home address, telephone number, e-mail address and other data contained in the order form, necessary for us to fulfil the contract. The provision of this data is a condition for placing an order and entering into a contract.
    5. if you choose to post a comment on the Website, we will process your name and e-mail address. Providing us with data in this way is voluntary. You can delete your comment at any time.
    6. if you like or otherwise join our social media profile (e.g. Facebook, Instagram, Tik Tok, Youtube, LinkedIn) we will process your data that you have provided in the relevant medium and to which we will have access. In order to complete the processing, you can terminate your subscription to our profile.
    7. other data that the Administrator processes is the IP address and other data stored in cookies. You decide to what extent we can use cookies with your data. Providing us with data in this way is done voluntarily. You can change your preferences at any time. You can do this in your Internet browser or by deleting the stored cookies from our Website.
    8. APIs of external partners: our website may use APIs (application programming interfaces) provided by external partners to integrate various functionalities such as maps, analytics services, advertising or social media. The use of these APIs may lead to the creation of additional cookies or the use of existing cookies to process user data. External partners may store and process this data in accordance with their own privacy policies.

§4 Recipients of the data and intention to transfer the data to a State outside the EEA or an international organisation.

  1. The recipients of your personal data are:
    1. the provider of the software that handles user accounts;
    2. the online payment intermediaries we use;
    3. if you have subscribed to the newsletter your data will be passed on to our newsletter provider;
    4. if you have written a comment on the site your data will be passed on to the operator of the comments module;
    5. if you have consented to marketing cookies, your data stored in the cookies will be passed on to our advertising partners;
    6. if you have consented to analytical cookies, your data stored in the cookies will be processed by the provider of software for analysing our website traffic (e.g. Google Analytics).
  2. Your data is not transferred to countries outside the EEA or international organisations, with the exception of the partners listed below:
    1. Google Inc. based in the USA for the analysis of website traffic in the Google Analytics system and the provision of additional functions (such as Google Maps, Google Search Console) related to the correct functioning of the website and the display of search results. See how Google processes and protects your data. This browser add-on will allow you to manage the scope and level of access to the data collected by Google Analytics.
    2. Google Inc. based in the USA for advertising and measuring its effectiveness in the Google Ads system. See how Google processes and protects your data. Here you can manage your preferences and information in the Google Ads system.
    3. Facebook Inc. based in the USA with regard to account maintenance and access to data on social networks (Facebook, Instagram), advertising and measurement of its effectiveness related to the installation of the Facebook pixel on the website and the Conversion API. See how Facebook processes and protects your data.

§5 Data retention period.

  1. We are unable to specify a single period for which we will process your data.
  2.  If you have provided us with your data in an email, via a form or via social media where we have our company profiles then we will process your data until you request the deletion of that data or object to the processing, but also in the event that we consider that we have fulfilled the legitimate interest of the Controller.
  3. If you subscribe to the newsletter then we will process your data until you unsubscribe.
  4. If you choose to create a user account, we will process your data until you delete that account.
  5. We process the data provided to us in connection with your order and the sale of digital content for 6 years in order to comply with our tax obligations.
  6. If you have commented on any of our material then we will process your data until you or we delete your comment.

§6 Users' rights

  1. You have the following rights in relation to the processing of your data:
    1. access to the content of their data and
    2. The right to rectification, erasure, restriction of processing,
    3. the right to data portability,
    4. the right to object,
    5. The right to withdraw your consent to their processing at any time and in any form, unless the processing of your data is carried out for the performance of a contract by the Administrator, for the fulfilment of the Administrator's legal obligations towards state institutions or for the fulfilment of the Administrator's legitimate interests.
  2. You also have the right to lodge a complaint with the President of the Office for the Protection of Personal Data (to the address of the Office for the Protection of Personal Data, ul. Stawki 2, 00-193 Warsaw).
  3. More information on the subject of data protection is available on the website of the Office for Personal Data Protection: www.uodo.gov.pl.

§7 Information on cookies

  1. We use cookies on our website.
  2. Cookies are small text files stored on users' devices when they browse a website. They are used to make our website easier to use, to improve the quality of our service and to enable analysis of user traffic and behaviour.
  3. Cookies can be permanent (persistent) or temporary (session). Permanent cookies are stored on the user's device for a specific period of time or until they are deleted by the user. Temporary cookies are deleted when the browser is closed.
  4. We use our own and third party cookies. Proprietary cookies are used to ensure the correct functioning of the website, personalise content, record user preferences and analyse statistics. Third-party cookies are used by external analytical and advertising tools and for social media integration.
  5. Users have the right to control and restrict how cookies are used on our website. Most web browsers allow you to manage cookies, including blocking, restricting or deleting cookies. Please refer to your browser settings for details on how to manage cookies.
  6. Please note that disabling or restricting cookies may affect the functionality of the website and the quality of the services provided.
  7. We use different types of cookies on our website in order to better adapt to the needs of users and to ensure an optimal use of the website.
  8. Technical cookies: these are essential for the proper functioning of the website. They make it possible to maintain user sessions, handle forms, remember preferences and ensure site security.
  9. Marketing cookies: They allow for the personalisation of advertisements and remarketing activities that are tailored to users' interests and preferences. They are also used to measure the effectiveness of advertising campaigns and optimise advertising content.
  10. Analytical cookies: These are used to collect information about how users use the site, such as the number of visits, pages visited, time spent on the site or source of traffic. The data obtained helps to analyse and optimise the site, improving its functioning and adapting content to users' needs.

§8 Why do we use cookies?

  1. Comfort of use of the website: Cookies (cookie files) can significantly affect the user experience of the website.
  2. Content personalisation: Cookies allow the content displayed to be tailored to the user's preferences and interests, making the website more attractive and useful.
  3. Remembering your settings: Cookies allow the website to remember the settings you have chosen, such as language, layout or colour scheme, allowing you to use the website more quickly and comfortably.
  4. Logging in: cookies allow information about the logged-in user to be stored, allowing the user to easily switch between different sections of the site without having to log in again.
  5. Session maintenance: Cookies allow the website to track user activity on different pages, allowing users to easily return to recently visited sections or continue with unfinished actions such as filling in forms.
  6. Performance optimisation: Cookies can be used to analyse traffic and user behaviour on the website, which helps to optimise its performance and deliver high-quality content.
  7. Ads: Cookies enable personalised adverts to be displayed that are tailored to your interests and needs. As a result, adverts are less intrusive and more relevant.
  8. Social media integration: Cookies allow integration with social media sites such as Facebook, Instagram, Tik Tok, Youtube, LinkedIn , enabling easy sharing of content and additional features such as commenting and likes.

§9 Functions of technical cookies

  1. Maintaining the user session: Technical cookies allow the user's session to be maintained as they move around the site, allowing them to move between different sections of the site without having to log in again or enter the same information.
  2. Remembering user preferences: Thanks to technical cookies, the website can store information about user preferences, such as the chosen language, font size, colour settings or other personalisation elements.
  3. Form handling: technical cookies support the functioning of forms on the website, such as login, registration or contact forms, ensuring that the data entered by users is processed correctly.
  4. Site performance optimisation: The use of technical cookies allows the performance of the website to be monitored and the loading speed of individual elements to be optimised and improved.
  5. Security: technical cookies help to ensure the security of the website and its users, for example by verifying the identity of users, detecting intrusion attempts or protecting against CSRF (Cross-Site Request Forgery) attacks.

§10 Functions of analytical cookies

  1. Measuring website traffic: Analytics cookies allow you to monitor the number of visits, unique users and page views, giving you an overall picture of your site's popularity and performance.
  2. Analysis of user behaviour: Analytical cookies can be used to collect information about how users navigate the site, such as time spent on individual pages, navigation paths and where they leave the site.
  3. Conversion optimisation: Analytics cookies help identify the elements of a page that affect the effectiveness of achieving business goals, such as registering, placing an order or completing a contact form.
  4. User segmentation: The use of analytics cookies allows users to be grouped according to different criteria, which allows content and offers to be better tailored to the needs of specific segments.
  5. A/B testing: analytics cookies are used to carry out A/B tests, which involve comparing two versions of a website to see which one better meets the objectives. These tests help to optimise the design, functionality and content of the website.

§11 Functions of advertising cookies

  1. Personalised advertising: Marketing cookies allow ads to be displayed that are tailored to a user's interests, preferences and browsing history, making them more attractive and effective.
  2. Remarketing: With marketing cookies, you can track users who visited the site but did not complete a purchase or other action, and retarget them with ads to encourage them to return to the site and complete the transaction.
  3. Measuring the effectiveness of adverts: Marketing cookies allow you to monitor the results of your advertising campaigns, such as the number of clicks, conversions or impressions, so that you can optimise your marketing strategy.
  4. Managing advertising across multiple channels: The use of marketing cookies makes it easier to coordinate and integrate advertising activities carried out across different channels, such as search engines, social media or partner sites.
  5. Testing and optimisation of advertising content: Marketing cookies are used for A/B testing and other analytics to assess which messages, formats or advertising creative are most effective and engaging for users.

Współadministratorzy danych osobowych / Podmioty powiązane

Administrator informuje, że dane osobowe użytkowników mogą być przetwarzane w ramach grupy podmiotów powiązanych kapitałowo i organizacyjnie, działających wspólnie w celu realizacji usług edukacyjnych, szkoleniowych, terapeutycznych oraz informacyjnych.

Podmioty wchodzące w skład grupy

W skład grupy podmiotów wchodzą w szczególności:

  • MTS Academy Ltd sp. z o.o. – Oddział – administrator główny,
  • podmiot prowadzący serwis internetowy dostępny pod domeną

    www.epitherapyacademy.com
  • Online Zone Academy LTD sp. z o.o. – Oddział w Polsce

Adres siedziby:

ul. Łubinowa 12/4
52-210 Wrocław
NIP: 5862372765

Zakres współadministrowania danymi osobowymi

Wskazane podmioty mogą występować jako współadministratorzy danych osobowych w rozumieniu art. 26 Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 (RODO), w zakresie niezbędnym do:

  • realizacji umów oraz zapisów na szkolenia i kursy,
  • obsługi formularzy kontaktowych i zgłoszeniowych,
  • prowadzenia działalności edukacyjnej, szkoleniowej i informacyjnej,
  • komunikacji z użytkownikami, w tym korespondencji mailowej,
  • realizacji obowiązków księgowych i prawnych.

Dane osobowe użytkowników nie są przekazywane podmiotom trzecim spoza grupy, z wyjątkiem przypadków, w których obowiązek taki wynika z przepisów prawa.

Każdy z podmiotów wchodzących w skład grupy stosuje odpowiednie środki techniczne i organizacyjne w celu zapewnienia ochrony przetwarzanych danych osobowych.

Zakres i cel przetwarzania danych w ramach grupy podmiotów

Dane osobowe użytkowników są przetwarzane przez współadministratorów wyłącznie w zakresie niezbędnym do realizacji celów, dla których zostały pozyskane, zgodnie z zasadą minimalizacji danych oraz obowiązującymi przepisami prawa.

Podstawa prawna przetwarzania danych

Podstawą prawną przetwarzania danych osobowych jest:

  • art. 6 ust. 1 lit. b RODO – wykonanie umowy lub podjęcie działań przed jej zawarciem,
  • art. 6 ust. 1 lit. c RODO – obowiązek prawny administratora,
  • art. 6 ust. 1 lit. f RODO – prawnie uzasadniony interes administratorów.